Terms and conditions

  1. BalticWHiskyShop.com is reserved exclusively for users aged 20 years old and above in Lithuania and other countries – according to the legal drinking age there. The users must confirm their age entering the shop and take full responsibility for it. Alcohol abuse is dangerous for your health, and it should be consumed in moderation.
  2. The shop owner is “Duoklė Angelams” JSC, located in Pilies Street 25, LT-01123 Vilnius, Lithuania. Registration code 302863994.
  3. Together with the client’s purchase, these terms and conditions become a contract between BalticWhiskyShop.com and the client. It becomes valid when the client makes an order, fills in all the mandatory fields in the cart, pays for the order with a chosen option, and gets the confirmation via email.
  4. We deliver an order to the address indicated with the purchase. A client must receive the order in person. If a client cannot do that, it must make sure that a person of a legal drinking age according to that country’s law accepts it. The client or a person receiving the order must confirm their age by showing an ID card or other document stating their age. If an order is delivered according to the customer’s information and does not reach the customer because of its fault, we might ship it back to our warehouse and refund it, excluding the shipping costs.
  5. For the moment, delivery in Lithuania (except Curonian Split) is free of charge, ordering for 40€ and aboveDelivery in Lithuania is 0-3 business days. We always aim to deliver the orders as fast as we can. In Vilnius, we might do it the same day if the order is placed early. The duration might change depending on the stock availability in our warehouse. In some cases, it might take longer, depending on the distance or unforeseen circumstances. The client or its delegate must assess the condition of the order upon the delivery. By signing the invoice, the client confirms that the order has arrived in good condition.
  6. International delivery: Latvia and Estonia. The delivery is free with orders above 100€. For orders below 100€, the shipping cost is 10€. Estimated delivery time is 2-4 business days.
  7. International delivery: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain. The delivery is free with orders above 250€. For orders below 250€, the shipping cost is 30€. Estimated delivery time is 2-10 business days.
  8. The products’ flavors and aroma descriptions are based on our personal experience and tasting notes given by the producers. Keep in mind that tasting a spirit drink is subjective, and different people will have a different experience with the same product.
  9. Product images in the BalticWhiskyShop.com are for illustration only. Depending on the screen of a device you are browsing with, the colors might look slightly different than they are. Also, producers sometimes change their products’ packing design, and different batches coming to our warehouse might sometimes look different. Most of the products sold on our website come with gift boxes, and if they have it, we always send the bottles with it. But it happens that we get shipments without gift boxes, and in that case, we sell it like that as well. If the product’s appearance is important to you, please contact us before buying to make sure we have the one you are looking for in stock.
  10. The client has to fill in the correct information in the required fields when making a purchase. If the information is not filled or filled incorrectly, BalticWhiskyShop.com is not responsible for the consequences that might appear because of that.
  11. By making a purchase in BalticWhiskyShop.com, the client confirms that the client does not have a retail or wholesale alcohol license. If you do have a license, please contact us.
  12. By making a purchase, a client commits to following these Terms and Conditions, other conditions, Rules and Regulations of the Lithuanian Republic, and Rules and Regulations of the European Union.
  13. BalticWhiskyShop.com can change these Terms and Conditions without warning the client.

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